Your reward in Wards is calculated based on the purchase amount before taxes, excluding delivery fees, and may vary depending on whether you used a promo code or not.
You can find detailed reward conditions on the Store tab within the Top Deals page of the app. 😊
If, after reviewing the brand's conditions, you still believe that the received or pending reward amount doesn't match what you should have, feel free to reach out to our customer support. 😉