If you come across a WeCard in an unsuitable location, you can report it directly to our team. This helps keep the WeCards experience fun, fair, and safe for everyone.
What kind of issues should I report?
We invite you to report a WeCard if:
- It’s placed on private property
- It’s in restricted area
-
It’s in a dangerous area or with no safe pedestrian access
How to report a WeCard - for non-users
If you’re not using the WeWard app but notice a WeCard placed somewhere inappropriate, you can contact us directly here: WeCard Report
To help us process your request faster, please include:
- The exact address of the card
-
A brief explanation of the troubles
How to report a WeCard in the App for our users
Tap the WeCard directly on the map.
Select “Report this card” at the bottom of the screen.
Choose the issue from the list:
- Is in a dangerous area
- Is in a private area
- Is in an inaccessible area
Tap “Send the report".
You’ll receive a confirmation on screen and by email!
⏳ What happens next?
Our team reviews every report carefully and takes appropriate action when necessary.
Thank you for helping us keep WeWard enjoyable and safe for everyone!