An account is suspended when activity goes against the terms of use. If you think it's a mistake, contact us: our team can review your case.
A WeWard account may be suspended when behavior violates our Terms and Conditions of Use. This measure is in place to ensure fair use of the application by all users.
Here are some examples of prohibited practices that may result in account suspension:
- Using a step simulator or device to artificially generate activity (e.g., pendulum, external pedometer, third-party app, etc.)
- Creating or using multiple accounts to maximize earnings
- Referring fictitious accounts
- Manipulation of geolocation (via VPN, false GPS location, etc.)
- Falsification of documents (invoices, proof of purchase, etc.)
- Submitting false claims regarding purchases or rewards
- Fraudulent submissions to our offer partners (Offerwalls)
Do you think this is a mistake?
Please contact us so that we can look into your situation. Our team will respond as soon as possible.
For more information, please consult our Terms and Conditions of Use: United States & Other Countries