WeWard checks every conversion request. A request is refused when the account's activity doesn't comply with the terms of use, or when a partner reports fraudulent behavior.
Reasons for refusal
- Using devices or software that simulate steps (pendulums, cheating apps…).
- Multiple accounts, referring fake accounts, or a user under 15.
- Tampering with geolocation or documents (forged invoices, false claims).
- Abusive participation in partner offers (surveys or games with fake accounts).
- More generally, any behavior that breaches the terms of use.
Good to know
Earnings from purchases, games, surveys and other partners are validated by the partner concerned: if it detects fraud, it can withdraw those rewards, and the request is then refused. If your request is refused, an email usually explains why.
Still having trouble?
If you think it's a mistake, contact us from the app and include your account's email address. See also: How WeWard prevents fraudulent behavior.