At WeWard, we do everything possible to offer you a simple, smooth, and motivating experience.
If you encounter a problem or have a question, our team is here to help you quickly 🙌
Some tips for getting a quick response ⚡
- ✅ Provide the email of your account (or your username)
- ✅ Describe your problem precisely
- ✅ Group your requests into a single email
- ✅ Add a screenshot or video if necessary
- ✅ Specify the date and context
📩 For any request, a confirmation of receipt will be sent to you automatically.
We know your time is precious 💙
Our teams will do their best to respond quickly and efficiently.
📱 Contact our teams from the app (recommended for our users)
This is the fastest and most effective way to get a response.
Steps to follow:
1. Open the WeWard app
2. Go to Profile (top left)
4. Scroll down to Contact Us
Be sure to check our FAQ articles, many answers can be found there!
👉 Your request will automatically be linked to your account, which will speed up processing.
📧 Contact our teams by email
You can also write to us at: contact@wewardapp.com
👉 Be sure to include:
• The email address linked to your WeWard account
• Or your username (@username)
Without these details, we will not be able to respond to you!