Currently, WeWard collects steps tracked using Google Fit.
Huawei users do not have access to Google services due to current trade contracts between the United States and China 😞.
The change in Huawei's operating system poses challenges when synchronizing with Google Fit, which prevents the step counts from transferring to the WeWard app, especially on smartphones released after May 2019.
If your step counter isn't working, we invite you to read this article.
You have the option to use the Weward Sense pedometer or Fitbit in the settings under the "Step Data Source" section of the app. To learn more about the data sources used by WeWard, we invite you to check the article by clicking on this link.
For certain Huawei smartphone models (before May 2019), it is still possible to sync Google Fit with WeWard.
Please know that our team is continuously working on improving step counting, step synchronization as well as new OS integration in order to create the best experience for our users 🙂