Usually, receiving a gift card can take up to 10 days.
Please check the e-mail use used to connect to WeWards as well as your spam/junk mail folder.
If the 10-day deadline passes, then you should contact us via the e-mail firstname.lastname@example.org. Please, make sure you send us the following information:
- The email address linked to your WeWard account
- The type of gift card you ordered
- The date of your purchase
With that, we'll get to work on helping you as fast as possible! 😊