Here are some important points to be eligible for rewards:
- Do not download the app directly from the Stores.
- Download the app via our partner's platform within the WeWard app.
- Rewards may take some time to unlock (up to 48 hours).
- Even though the app is available through multiple partners, rewards can only be unlocked through one partner.
Once the app has been downloaded, make sure not to:
- Uninstall and reinstall the app before receiving your reward.
- Use a VPN while downloading or playing the game.
- Play offline; this may prevent information about level achievements from being transmitted.
- Play in a country different from the one where you downloaded the game (e.g., if you download a game during a holiday in Spain and then complete it in France, this will block the reward)
To get in touch with MyChips, please send your request to the following email address:
support@mychips.io
Please, make sure to include the following information:
- Campaign name
- Screenshots of the completed task within MyChips (this will help speed up the process)
- A description of the issue