Here are some important points to be eligible for rewards:
- Do not download the app directly from the Stores.
- Download the app via our partner's platform within the WeWard app.
- Rewards may take some time to unlock (up to 48 hours).
- Even though the app is available through multiple partners, rewards can only be unlocked through one partner.
Once the app has been downloaded, make sure not to:
- Uninstall and reinstall the app before receiving your reward.
- Use a VPN while downloading or playing the game.
- Play offline; this may prevent information about level achievements from being transmitted.
- Play in a country different from the one where you downloaded the game (e.g., if you download a game during a holiday in Spain and then complete it in France, this will block the reward).
To contact the Mychips partner, please follow these steps:
- Click on the partner’s icon, and the homepage will open.
- Click on the “Support” icon at the top of the page.
- If your question is not answered in the FAQs or if you need more personalized assistance, you can send a request to support by clicking on “Contact us”.
To assist you better, please send all the necessary information.