Has your account been disabled and you'd like to know why?
The following list may help you understand the reason for the decision that's been made:
- You have more than one account
- You have given a referral to fake accounts
- You are under 15 years old
- You have used a cheating app to artificially increase your step count
- You have used a balance or another tool to artificially increase the number of your steps
- You have artificially simulated your geolocation
- You have sent us a fake invoice
- You have sent us fake claims regarding a purchase through the app
- You have used a fake ID
For further information, please check our Terms and Conditions of Use.
If you respect our Terms and Conditions then you have nothing to worry about. 🙂
Thank you for understanding.