A pending transaction means that your purchase has been successfully registered. The Wards will be added to your balance once our partner validates your purchase.
If you decide to return any items you've purchased, the corresponding Wards will not be validated. In case of a partial refund for your order, your Wards will be allocated proportionally based on the items you keep.
The time it takes to validate rewards varies from one merchant to another and can take up to 90 days from the date of submission for them to process your purchase. For hotel, stay, and travel bookings (Booking.com, Hotels.com, etc.), this period can extend up to 90 days after your check-out date. In case of a no-show, you will not receive the reward.