Have you requested a bank transfer and not received it yet?
First of all, congrats on getting to this step! 💪🥳
It can take up to 15 business days to receive a bank transfer before you can see the funds in your account.
Don't worry: our anti-fraud department rejects less than 1% of all bank transfers.
If you have requested a bank transfer and don't see the money in your bank account, please wait 15 business days before contacting us. Check your email (including your junk email folder) to see if you have received any requests for additional information.
After 15 business days, if you still do not see the money in your account and haven't received an email (check your spam), please, contact us at firstname.lastname@example.org so we can find the cause of the problem. To do this,
Pour cela il vous suffit de cliquer sur le lien ci-dessous "Envoyer une demande" et en précisant bien l'adresse email correspondant à votre compte WeWard que vous pouvez retrouver dans les paramètres de l'application.