- You need to have downloaded the app via our WeWard app partner's platform.
- Therefore, you will not receive a reward if you download the app directly from the Play Store or the App Store.
- Even if several of our partners offer rewards for the same app, you can only be rewarded once for downloading a particular app.
- Rewards may take up to 48 hours to be unlocked.
When it comes to the MM Wall section, please note that unfortunately, we cannot solve these issues directly, but we can let you know how to proceed.
To find out what happened to your reward, try entering "Wards to infinity!" and you will see there are three icons on the lower part of the screen. Touch the clock icon and you will see the promotions you have "In Progress."
Select the corresponding promotion (the example uses Jump Egg: Merge Tycoon, but your list will look different).
You will see a dialogue bubble with an exclamation mark inside in the upper right corner. If you touch it, you will be able to contact the company responsible for this section.
Now you only need to contact our partner.
Alternatively, you can also contact our partner through this email address: email@example.com
We hope you find this information useful 🙂